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Conditions de réservation
En pratique
- Nous vous accueillons entre 16h et 19h30 et vous pouvez en profiter jusqu'à 10h30.
Votre petit-déjeuner est livré à votre porte entre 8h et 9h.
Nos logements accueillent un maximum de 2 personnes. L'espace n'est pas suffisant pour accueillir un bébé ou un enfant en plus de ses parents.
Vos animaux de compagnie ne pourront pas vous accompagner.
Tout extra doit être payé dans les 14 jours, dans le cas contraire, vous vous exposez à des frais de retard d'un montant 20€.
Politique d’annulation
- Si vous annulez ou changez votre date 15 jours avant la date de séjour : aucuns frais ne vous seront chargé.
- Si vous annulez ou changez votre date entre 14 et 5 jours avant la date de séjour : 40€ de frais administratif seront à la charge du client.
- En cas d’annulation moins de 5 jours avant la date de séjour : 100% du montant total sera chargé.
- Aucun changement de date moins de 5 jours avant la date de séjour ne sera effectué. Un maximum de deux changements de date sera accepté.
- Un maximum de deux changements de date sera accepté.
- En cas de non-présentation au séjour, Nids des Marais (MDB srl) ne pourra être tenu pour responsable et aucun remboursement ou aucune compensation ne seront proposés
- En cas de condition météorologique exceptionnelle, nous nous gardons le droit d’annuler, à tout moment, la réservation. Nous vous proposerons dés lors un remboursement intégral ou un changement date
PRIVACY POLICY
RoomRaccoon respects the privacy of its website visitors, in particular their rights regarding the automatic processing of personal data. We have therefore formulated and implemented a policy on complete transparency with our customers regarding the processing of personal data, its purpose(s) and the possibilities to exercise your legal rights in the best possible way.
If you require any additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl.
Until you accept the use of cookies and other tracking devices, we will not place any non-anonymised analytical cookies and / or tracking cookies on your computer, mobile phone or tablet.
With the continued visit of this website you accept these terms of use and you accept the use of cookies and other tracking systems, unless we have provided for another method of accepting cookies on our website.
The current available version of this privacy policy is the only version that applies while visiting our website until a new version replaces the current version.
Article 1 - Definitions
- Website (hereinafter: "Website") RoomRaccoon. Booking engine used for Moulin de Biron, legal company name Moulin de Biron.
- Party responsible for processing personal data (hereinafter: "the controller"): RoomRaccoon, established at Keizerstraat 15, 4811 HL Breda, The Netherlands, Chamber of Commerce number: 67848540 .
Article 2 - Responsibilities
- The controller is not liable for any failure, disturbances, difficulties or interruptions in the functioning of the website, causing the (temporary) inaccessibility of the website or of any of its functionalities. You, yourself, are responsible for the way you seek connection to our website. You need to take all appropriate steps to protect your equipment and data against hazards such as virus attacks on the Internet. Furthermore, you are responsible for which websites you visit and what information you seek.
- The controller is not liable for any legal proceedings taken against you:
- because of the use of the website or services accessible via the Internet
- for violating the terms of this privacy policy
- The controller is not liable for any damages that incur to you or third parties or your equipment, as a result of your connection to or use of the website and you will refrain from any subsequent (legal) action against the controller.
- If the controller is involved in a dispute because of your (ab)use of this website, he is entitled to (re)claim all subsequent damages from you
Article 3 - Collection of data
- Your personal data will be collected by RoomRaccoon and (an) external processor(s) .
- Personal data means any information relating to an identified or identifiable natural person (‘data subject’).
- An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- The personal data that are collected on the website are used mainly by the controller (Nids des Marais) in order to maintain a (commercial) relationship with you and if applicable in order to process your orders. They are recorded in an (electronic) register.
Article 4 - Your rights regarding information
- Pursuant to Article 13 paragraph 2 sub b GDPR each data subject has the right to information on and access to, and rectification, erasure and restriction of processing of his personal data, as well as the right to object to the processing and the right to data portability.
- You can exercise these rights by contacting us at info@roomraccoon.com.
- Each request must be accompanied by a copy of a valid ID, on which you put your signature and state the address where we can contact you.
- Within one month of the submitted request, you will receive an answer from us.
- Depending on the complexity and the number of the requests this period may be extended to two months.
Article 5 - Data retention
The collected data are used and retained for the duration determined by law.
Article 6 - Applicable Law
These conditions are governed by Dutch law. The court in the district where the controller has its place of business has the sole jurisdiction if any dispute regarding these conditions may arise, save when a legal exception applies.
This privacy statement applies since Monday 11th of October, 2021, until further notice.